If you have an item, that needs to be returned, let us apologize for this unfortunate inconvenience. Please send us an email at Hello@pupoutfitter.com explaining your disapproval and we will give you the information you need to get this process moving forward.
Unfortunately we do not take returns or exchanged for personalized items.
Only regular priced items may be refunded.
Refunds can not be issued for overseas purchase's, which is explained in our FAQ section.